Website Policies

Copyright Policy
The information/material on this website is subject to copyright protection. The material which is meant for download purposes can be downloaded without requiring specific permission. Any other proposed use of material is subject to the approval of REC Directorate. Application for obtaining such permission should be made to the web administrator of this website.


Hyperlinking Policy

Links to external websites/websites
At many places on this website, you shall find links to other websites. These links have been placed for your convenience. REC is not responsible for the contents and reliability of the linked websites and does not necessarily endorse the views expressed in them. Mere presence of the link or its listing on this website should not be assumed as endorsement of any kind. REC can neither guarantee that these links will work all the time nor does it have any control over the availability of linked pages. Any query regarding the contents of linked pages of external websites, please contact the webmaster of the concerned website.

Links to REC website by other websites
REC does not object to linking directly to the information that is hosted on this website and no prior permission is required for the same. However, we do not permit our pages to be loaded into frames on your site. The pages belonging to this website must load into a newly opened browser window of the User.


Privacy Policy
As a general rule, this website does not collect personal information about you when you visit the site. You can generally visit the site without revealing personal information, unless you choose to provide such information through online queries, feedback, online registration for a specific training course, etc. The information received depends upon what you do when visiting the site.

Site visit data: This website records your visit logs and the following information for statistical purposes – your server’s address, the name of the top-level domain from which you access the Internet (e.g., .gov, .com, .in), the type of browser you use, the date and time you access the site, the pages you have accessed and the documents downloaded, and the previous Internet address from which you linked directly to the site. We will not identify users or their browsing activities, except when a law enforcement agency may exercise a warrant to inspect the service provider’s logs.

Cookies: A cookie is a piece of information that an Internet website sends to your browser when you access information at that site. This site does not use cookies.

Email management – collection of Personal Information: Your email address will only be recorded if you choose to send a message. It will only be used for the purpose for which you have provided it. Your email address will not be used for any other purpose and will not be disclosed, without your consent. If you are asked for any other personal information, you will be informed how it will be used if you choose to provide it.

Note: The use of the term “Personal Information” in this privacy statement refers to any information from which your identity is apparent or can be reasonably ascertained.


Content Contribution, Moderation, and Approval Policy (CMAP)
Following this policy, we provide a role-based Content Management system. This CMS helps the website team in giving role-specific access to the administrator panel for different department users. The Web administrator will also be able to manage information specifically meant for internal use, which will be viewable to all members after successful login. The admin can create users by assigning them a particular role and module to which functions of a particular user are limited. Website content is free from offensive/discriminatory language.

These roles are:

  • Creator: Responsible for adding, editing, and deleting content on the website and sending it for approval.
  • Moderator: Responsible for approving the content coming from the creators.

These personnel will be appointed by the Web Administrator and will be responsible for the overall quality and quantity of information on the Website. The Web Administrator will ensure that authentic and updated information is available.


Web Content Review Policy
The Web Administrator and the assigned personnel will periodically review the content of the website and ensure that information remains up-to-date. A proper workflow should be followed before finalizing content updates.


Content Archival Policy
Content Archival Mechanism ensures that outdated announcements are removed or moved to an archive section. The Archival System will automatically transfer expired content to the archive section as soon as it reaches its expiry date.

Note: It is the responsibility of the Web Manager to set the expiry date when contributing content wherever applicable.


Website Security Policy
The website requires a security clearance certificate before hosting any website in its data centre. The new website has been audited by an MQAS empanelled auditor, and all the vulnerabilities have been fixed. Upon completion, the security clearance certificate from the MQAS empanelled auditor has been received.

The REC website contains information which is freely accessible and may be viewed by any visitor. Accumulated data logs will be scheduled for regular deletion. The Website Privacy Policy outlines our position regarding the use of personal information provided by visitors.

Note: A periodic check on the requirement of a security certificate is recommended to the web information manager in case there are changes in functionality or any other environmental changes.


Website Monitoring Policy
The REC website has a monitoring policy in place and is periodically monitored to address and fix issues related to the following parameters:

  • Performance: Optimizing site download time for a variety of network connections and devices.
  • Functionality: Ensuring all website modules, including interactive components, work smoothly.
  • Broken Links: Reviewing the website to eliminate broken links or errors.
  • Traffic Analysis: Regularly monitoring site traffic to analyze usage patterns and visitor profiles.
  • Feedback: A mechanism is in place for collecting feedback to carry out improvements based on visitor suggestions.

Contingency Management
The website is expected to be fully functional at all times. In case of any defacement or data corruption, quick action must be taken by authorized personnel. The government website must ensure the delivery of information and services on a 24X7 basis, minimizing downtime as much as possible.

Responsibility and Authority (website management team):
Web Information Department
Appointed by the REC, PMG group will ensure that there is a proper flow of content to the site and that content quality and user satisfaction issues are taken care of. To achieve this, they have to coordinate with various ROs / ODs of REC. Formulation of policies concerning management of content on the web through its entire life cycle viz. Provision, Moderation Approval and Archival. Ensuring that all content on the website is always authentic, up-to-date and obsolete information or services removed.
  • Changing and periodically validating links to related information. An automated report can provide a list of broken links on the site, which can be immediately
  • Ensuring the entry of the website at a prominent rank in all the major search engines so that the site’s visibility is enhanced and users are made aware of its
  • Web Information Manager is overall responsible for quality and quantity of information and services on the The complete contact details of the web Information manager must be displayed on the website, so that the visitor could contact him/her in case of some queries or requirements.
Since the websites receive a lot of feedback mails from the visitors, it is responsibility of the Web Information Manager to either reply to all of them himself/herself or designate someone to regularly check and respond to the feedback/query mails.
Plans:
1. Contingency plan in the event of defacement/ natural calamity
The website of RECL has its presence on the Internet and it very important that the site is fully functional at all It is expected that the Government websites to deliver information and services on a 24×7 basis. Hence, all efforts should be made to minimize the downtime of the website as far as possible. It is therefore necessary that a proper Contingency Plan MUST be prepared in advance to handle any eventualities and restore the site in the shortest possible time. The possible contingencies include: Defacement of the website: All possible security measures MUST be taken for a RECL website to prevent any possible defacement / hacking by unscrupulous elements. However, if despite the security measures in place, such an eventuality occurs, there must be a proper contingency plan, which should immediately come into force. If it has been established beyond doubt that the website has been defaced, the site must be immediately blocked. The contingency plan must clearly indicate as to who is the person authorized to decide on the further course of action in such eventualities. The complete contact details of this authorized person must be available at all times with the web management team. Efforts should be made to restore the original site in the shortest possible time. At the same time, regular security reviews and checks should be conducted in order to plug any loopholes in the security.  Data Corruption:  A proper mechanism has to be worked out by the concerned Government Departments, in consultation with their web hosting service provider (Intileo Technologies) to ensure that appropriate and regular back-ups of the website data are being taken – tentatively, it can be on monthly basis. These enable a fast recovery and uninterrupted availability of the information to the citizens in view of any data corruption.  Hardware/Software Crash: Though such an occurrence is a rarity, still in case the server on which the website is being hosted crashes due to some unforeseen reason, the web hosting service provider must have enough redundant infrastructure available to restore the website at the earliest.  Natural Disasters: There could be circumstances whereby due to some natural calamity, the entire data center where the website is being hosted gets destroyed or ceases to exist. A well-planned contingency mechanism has to be in place for such eventualities whereby it should be ensured that the Hosting Service Provider has a ‘Disaster Recovery Centre (DRC)’ set up at a geographically remote location and the website is switched over to the DRC with minimum delay and restored on the Net. Apart from the above, in the event of any National Crisis or unforeseen calamity, Government websites are looked upon as a reliable and fast source of information to the public. A well defined contingency plan for all such eventualities MUST be in place within all Departments/organizations so that the emergency information/contact help-lines could be displayed on the website without any delay. For this, the concerned person in the Department responsible for publishing such emergency information MUST be identified and his/her complete contact details should be available at all times.
2. Website Monitoring plan
Websites must be monitored periodically in accordance with the plan to address and fix the quality and compatibility issues around the following parameters: Performance: Site download time should be optimized for a variety of network tested for this. Functionality: All modules of the website should be tested for their functionality. Moreover, interactive components of the site such as discussion boards, opinion polls, feedback forms etc. should be working smoothly. Broken Links: The website should be thoroughly reviewed to rule out the presence of any broken links or errors. A number of tools and techniques are now available to easily detect the broken links in a website Traffic Analysis: The site traffic should be regularly monitored to analyze the usage patterns as well as visitors’ profile and preferences. Traffic Analysis tools also give reports on broken links. Feedback: Feedback from the visitors is the best way to judge a website’s performance and make necessary improvements. A proper mechanism for feedback analysis should be in place to carry out the changes and enhancements as suggested by the visitors.
REC is a ‘Maharatna’ company under the administrative control of the Ministry of Power, Government of India, and is registered with RBI as Non-Banking Finance Company (NBFC), Public Financial Institution (PFI) and Infrastructure Financing Company (IFC).

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REC is a ‘Maharatna’ company under the administrative control of the Ministry of Power, Government of India, and is registered with RBI as Non-Banking Finance Company (NBFC), Public Financial Institution (PFI) and Infrastructure Financing Company (IFC).

Copyright © 2024 REC LIMITED.
All Rights Reserved.
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